To request a refund, simply contact us through email with your order number as a subject title and we will issue you a refund.

For returns, please email sales@lemed.com.sg with the subject 'Returns' and include your order number, name and the reason for the return.

Please note that "To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase such as a photo of the goods. "

We do not accept returns for perishable items. However, if you receive a damaged or incorrect product, please contact us within 24 hours with a photo, and we’ll arrange a refund or replacement.

Refunds are usually processed within 3-5 working days.

Simply browse our website, add items to your cart, and proceed to checkout. You’ll need to create an account or log in before confirming your order.

Yes, the minimum order amount is SGD 100.

If you are having issues with logging in or ordering, please clear your cache and refresh the website. If the problems persist, please do not hesitate to contact us.

Please check your junk / spam folder. The reset password email is sent out very quickly so if you don’t see it within 5 minutes, do let us know.

Yes, Orders can be modified or cancelled within 1 hour of placing them. After that, they are processed and cannot be changed.

Yes, For those who wish to pick up their items can simply follow these steps: Under "Checkout" Choose the option "Pickup In Store" And Wait for a confirmation email!

We deliver islandwide, including Sentosa and most offshore islands. Some restricted zones may incur extra charges.

Deliveries are available daily from 9:00 AM to 6:00 PM, excluding Sundays and public holidays.

Orders above SGD 100: Free delivery
If Orders are below SGD 100 there will be a charge of SGD 20

Yes! Same-day delivery is available for orders placed before 8:00 AM, subject to slot availability.

Yes, Orders can be modified or cancelled within 1 hour of placing them. After that, they are processed and cannot be changed.

Absolutely. We source our produce daily and maintain a cold chain from our warehouse to your doorstep to ensure freshness.

If an item is unavailable, we will either replace it with a similar product (with your consent) or issue a refund.

All products are handled in accordance with SFA (Singapore Food Agency) guidelines

We recommend consuming any fresh produce within 1 day of receipt. We then recommend freezing it as soon as possible to maintain optimum freshness.

We accept Visa, MasterCard, AMEX, PayNow, PayLah!, and GrabPay. All transactions are secured and encrypted.

Yes! You can apply valid promo codes at checkout. Only one code can be used per order.

Free delivery is based on the final amount you pay after all discounts.

So if your total is $100 but you use a $10 discount code, your final amount becomes $90 — and that means delivery charges will apply.

To get free delivery, make sure your total after discounts is $100 or more.

In order to receive points, you must register / create an account with us!

On the bottom right-hand corner of our website, click on the "Rewards" tab.

Proceed to log in if you have not.

In the section "Get rewards", the button under each voucher will turn blue and appear as "Get reward" once you have sufficient points to redeem.

Once redeemed, you will receive a code which you can then apply at the final stage of checkout.

Your discount code will be sent to your email 2 days after your friend has successfully made a purchase using your referral code and spent above $100 dollars (after the discount is applied).